PRIVACY CENTER

Your data.
Handled with care.

Our Privacy Policy explains how GoIndiaGo collects, uses, protects, and manages personal data across the Partner Portal.

Last updated: 1 July 2026
DPDP Act, 2023
Clear policy
Data protection
Your rights

Protected

Security controls are built into how we handle Partner Portal data.

Transparent

We explain what information we collect and why we need it.

In your control

You have rights over your personal data and how it is handled.

PRIVACY POLICY

How we handle your information

This policy describes the practices that apply when you use the GoIndiaGo Partner Portal. Please read it carefully so that you understand how your information is handled.

01

Scope & applicability

This Privacy Policy applies to personal information processed through the GoIndiaGo Partner Portal and related services.

02

Data we collect

We may collect information necessary to create and manage your account, provide travel services, communicate with you, and maintain platform security.

Account informationName, email, phone and account details.
Travel informationBooking and service-related information.
Usage informationInformation about how you interact with the portal.
Support informationInformation you provide when contacting us.
03

How we collect data

Information may be collected directly from you, from your use of the Partner Portal, and where appropriate from business partners or service providers involved in delivering requested services.

04

How we use your data

We use personal information to operate and improve the Partner Portal, process requested services, communicate important information, provide support, prevent misuse, and meet applicable legal obligations.

05

Data sharing

We may share information with trusted service providers, travel partners, technology providers, payment partners, or authorities where necessary to provide services or comply with applicable law.

06

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security, and operational requirements.

07

Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Security is part of the product.We continuously work to protect the information entrusted to us.
08

Your rights

Subject to applicable law, you may have rights relating to access, correction, updating, withdrawal of consent, grievance redressal, and deletion of personal information.

09

Cookies

The Partner Portal may use cookies and similar technologies to support authentication, security, functionality, and service improvement.

10

International transfers

Where personal information is processed across jurisdictions, we take appropriate steps to ensure that such processing is conducted in accordance with applicable requirements.

11

Children's privacy

The Partner Portal is intended for business users and is not directed toward children.

12

Policy changes

We may update this policy from time to time. Changes will be reflected on this page with an updated effective or revision date where appropriate.

13

Contact us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact our team.

it@goindiago.travel
GOINDIAGO PRIVACY CENTER

Questions about your data?

We're here to help you understand how your information is handled.

Contact privacy team